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Detection Support Video 5 min
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Additional Resources
Links to ExtraHop Documentation and/or relevant articles
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Additional Resources
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Detection Support Quiz
Detection Support knowledge check quiz
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Detection Support Quiz
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End of Course Survey
Detection Support
In this module, learn to investigate the validity of a detection and provide customer support for valid detections.
By the end of this module, you will be able to:
1) Describe what steps to take when supporting a customer with a detection
2) Determine how to best follow-up with a customer about a valid detection
3) Identify the steps that can help expedite response time when escalating a case to ExtraHop support